You may have noticed that when selecting canvas as your chosen material, there is no longer the option to change the finish type. This is due to recent supply chain disruptions, as we are no longer able to supply fully matt canvas finishes reliably. In order to ensure all orders are fulfilled without disappointment and to the highest standard, we have instead opted to change production to ONLY satin which is our most popular finish and very similar to matt! This change will mean that all orders can be produced quickly, with no risk to delayed orders for you. We apologise for any inconvenience. As soon as supply chains are once again reliable, we will be added this option back. ...
You've spoken and we've listened!
Due to popular demand we are now offering custom artwork option giving you full control of your new artwork. Simple upload your own image or design using our upload tool and we'll sort out the printing and postage straight to your door.
Don't worry, if we find any issues we'll make sure to work with you to resolve them and make your dream artwork possible. If we cannot, we'll provide a full refund guaranteed.
You can get started now here:
https://artivation.co.uk/products/custom-upload-artwork
In an effort to continually improve our service and order management capabilities, we have a new feature!
You will now see in the footer menu of the website "Track Order". From here you can enter your order information or tracking number to see all updates of where your order is!
We hope this will safe you time in contacting to find out.
Next on the feature list that we're working on is a self-service returns page. This will allow you request a return and will let you print a returns label for your package. Keep an eye out for this!
We have decided to increase the pricing by a small amount across most of our collections to ensure that we are able to sustainably make improvements and supply you with the best possible service and product.
We have a lot of things going on behind the scenes here at Artivation and so in our efforts to grow and improve our community, we are going to be posting all updates here so that you are always in the know.
